Online Banking

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For early risers, night owls and every other lifestyle

At West Gate Bank®, our Online Banking is designed to make your life a little more organized. Log on anytime and you'll find all your account information clearly displayed in one place. Our digital tools are also designed to give you maximum flexibility. Morning, noon or night, you're free to manage your money at any moment that's convenient for you.

  • 24/7 Online Banking is a free service of West Gate Bank
  • Get up-to-date account balances
  • Make bill payments
  • Transfer funds between accounts
  • Review previous transactions
  • Manage your money with Budget Insights
  • Send secure communications to West Gate Bank representatives*
  • Receive notifications alerting you to important account activity
*Live support available Monday-Friday, 7:00am-5:00pm and Saturdays, 8:00am-12:00pm








Simply go to the Online Banking login on the home page of westgate.bank, click the "Continue" button next to "First time user? Enroll now." and follow the instructions to set up your profile, establish 2FA, and create your username and password.

If you forget your password, go to the Online Banking login on the home page of westgate.bank and click on “Forgot?” and follow the on-screen instructions. This video provides instructions to recover your password.

There is no fee for Online Banking. It's free for all West Gate Bank customers.
To access Online Bill Pay, simply log onto Online Banking, click Bill Pay, and follow the instructions. Once you set up your bill payments, you can point and click, and let West Gate Bank do the rest!
  1. New to Online Banking? Enroll by visiting our Login Page and follow the "First time user" Enroll now" link.
  2. Once enrolled, click the "Documents" icon from your dashboard.
  3. Agree to the Electronic Delivery of Bank Account Statements and Consent Agreement.
  4. Select which accounts you want to enroll in eStatements.
Once you are logged into Online or Mobile Banking, you can find the monthly statements by clicking on Documents in your dashboard. 
Yes.  If you download our West Gate Bank Mobile Banking app, you can click First time user? Enroll now and follow the instructions. 
Your balance will be up to date when you log in, showing transactions with the word "pending" before pending transactions while everything else is posted. This balance will not reflect checks that have been written but not cashed by the person or entity it was written to.

Online Banking uses Two-Factor Authentication to keep your account secure. 2FA will be enacted upon initial login to Online and Mobile Banking.

What is two-factor authentication?

Two-factor authentication (or 2FA) is a method that goes beyond having the traditional username and password and helps protect your online accounts by requiring an extra step when you log in to verify your identity. When 2FA is enabled, users will receive a one-time passcode through a variety of methods. The common scenario is that the passcode is sent to the user using email, text message, or phone call.

Why have two-factor authentication?

Advancements in cybercrimes and fraud have enabled bad actors to spoof email accounts, hack email addresses to force password resets, and misrepresent themselves over the phone with relative ease. 2FA is enabled to add another layer of security to your online banking.

2FA Verification Methods

Our new Online Banking platform will allow users to choose from one of the following methods to verify their credentials at login:

  1. Phone or text message: When Phone or text message is selected, a one-time code is generated and sent to you. This is the recommended method for ease of use, and likely the one you are most familiar with in other online platforms.
  2. Authy: is an authenticator app. It can be downloaded from the App Store or Google Play. Users download the app and set up an Authy account.
  3. Authenticator App: If you already use another authentication app (i.e. Google Authenticator or Microsoft Mobile Phone Authenticator), it can be utilized in 2FA verification. During the setup process, you’ll be provided with a text code, as well as a QR code for desktop users, to enter into your chosen authentication app.
  4. FIDO Security Keys: FIDO security keys is a physical token that connected to your computer via USB, Bluetooth, or NFC. The authentication code is automatically entered and never shared with anyone, including you.

If your Online Banking information has been compromised, please call 402.434.3456, Monday-Friday 7:00am-7:00pm; Saturday 8:00am-12:00pm, and speak with our Solutions Center.

After business hours, try to log into Online Banking and change your password ASAP, if you still have access to it. Next, check your Online Bill Pay to verify no fraudulent payments have been issued while the compromise was in effect. You will still want to contact us once we are open during business hours to verify your account is secure.

You may benefit from a conversation with our Business Banking Solutions team. You can contact them via email at .