Got questions? Our team is ready to help!

 

Want to learn more? Have questions for us? We're here to help with information and answers!

  • Chat with us through Digital Banking by choosing the "Message" option to start a conversation. We're available Monday-Friday, 8:00am-5:00pm.

  • Call us at 402.434.3456. Our Solutions Center can assist you Monday-Friday, 7:00am-7:00pm and on Saturdays,  8:00am-12:00pm.

  • Complete the form below to send a message directly to the branch or department that you choose. You can expect a response within one to two business days.

Messages sent using the form below are not secure. We recommend that you do not send us confidential information such as Social Security Number, account information, or debit card numbers. If our response to you includes confidential information, please know that we will reach out to you by phone or secure email.

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Report Lost or Stolen Card
After hours, call 402.853.7232

Fraud and Account Security

Visit the Digital Security Center to learn what actions you can take.

 

Account Verifications
Please send email to accountverifications@westgate.bank or fax them to 402.242.0267.

Mail
Please send all mail to:
West Gate Bank
P.O. Box 82603
Lincoln, NE 68501-2603

General Fax: 402.323.8909

Solutions Center Hours: 402.434.3456

Monday-Friday: 7:00am-7:00pm

Saturday: 8:00am-12:00pm

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