Bill Pay
Save time and money with this secure digital shortcut
With Bill Pay from West Gate Bank®, you can send funds to almost anyone, including national companies, local businesses, the babysitter and the lawn care service. And you can pay them all in just a few minutes without sifting through a stack of paper and stuffing envelopes. Paying the bills may never be fun, but this convenient tool makes the task so much easier.
- Bill Pay is a free service of West Gate Bank
- Find all your bills organized in one place within your Online or Mobile Banking account
- Make one-time payments with just a few keystrokes
- Schedule recurring payments - like rent, car loans or student loans - far in advance so you don't have to deal with them every month
- Easily view records of previous payments
- Receive electronic notices reminding you of upcoming due dates
- Save money by eliminating stamps and avoiding late fees caused by mail delays
- Reduce the risk of theft or fraud that can occur when paper checks are sent through the mail
What is Bill Pay?
Online Bill Pay is a service that allows you to pay virtually anyone or any company through your online banking account. You determine who you want to pay, when you want to make the payment and which account you want the payment to come from. It's safe, secure and easy to use.
Who can I pay with Bill Pay?
You can pay virtually any business or individual with a mailing address within the United States and Puerto Rico. For example, you can pay utilities, cable bills or credit cards, or individuals such as a landlord, babysitter or relative.
How do I enroll in Bill Pay?
You can enroll through your Digital Banking (desktop or mobile).
How do I start using Bill Pay?
The first step is to add a payee, the person or company you wish to pay. Here's how easy it is:
1. Log in to your Digital Banking.
2. Click the "Add a Payee" button on your home page dashboard.
3. Enter the requested information. Typically this information can be found on your latest bill statement.
Once you add your payee, you can start making payments in seconds.
How do I make payments with Bill Pay?
1. Find your payee on the payments dashboard.
2. Enter the payment amount and date, then submit.
How are payments delivered?
Payments may process electronically or by check. Electronic payments will either process through ACH or by virtual card. The goal is to deliver your payment securely, using the fastest method available for your payee. All other payments are made by paper checks that are mailed via the U.S. Postal Service.
Is Bill Pay secure?
Paying bills online is one of the safest ways to pay your bills. Online Bill Pay helps guard against identity theft from lost or stolen checkbooks, bills and statements. It also increases your privacy because only you can access your account information, account numbers and payment history. As a result, you maintain tighter control of your account with real-time access to your payments activity.
How long does it take before my payment is received?
Generally, your payment is received within 2 to 7 days, depending on whether or not it is sent electronically or via paper check.
