Current Job Openings
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- Full-time positions
- Part-time positions with flexible schedules
- On-the-job training
- Friendly work environment
- Tuition reimbursement for employees working more than 20 hours per week.†
Current Openings
Hours of Work: Part-Time, Monday through Friday from 8:00 a.m. to 1:00 p.m.; Rotating Saturdays per month, 8:00 a.m. to 12:00 p.m.
Location: 1204 West O Street, Lincoln, NE 68528
Primary Job Purpose: At West Gate Bank, we are looking for talented, outgoing people who excel at offering exceptional customer service, help resolve customer concerns by offering products or services to fit their needs and complete transactions efficiently and accurately.
As a local and family owned Nebraska community bank, our employees are our greatest asset. We strive for a family friendly team environment where fun is encouraged!
Essential Responsibilities and Duties:
- Engage with customers to develop a positive customer experience; strive to make each interaction the best experience of the customer’s day.
- Provide exceptional customer service, accurately and efficiently processing customer service transactions.
- Build relationships with customers, anticipate their needs and educate and demonstrate for customers how to utilize the various customer preference options.
- Resolve customer problems and help customers to understand their banking options based on their personal preference for doing business with the bank.
- Serve as the primary contact between the branch and the customers, making referrals for supporting retail banking colleagues as appropriate.
- Adhere to all West Gate Bank policies and procedures; ensure fair treatment of customers and regulatory obligations.
- Support and contribute to satisfactory branch operational ratings and corporate audits while complying with federal, state and local laws.
- Bring a positive energy and confidence to West Gate Bank and its customers every day.
- Present a professional appearance as the face of West Gate Bank.
- Other duties as may be assigned.
Job Specifications
Work Direction: This position reports to the Branch Manager.
Accountability: This position has access to and knowledge of the financial situation of customers. The utmost discretion and confidentiality must be exercised with all data.
Work Relationship: Daily contact and continuous contact with internal coworkers and external customers. Must be able to communicate in a clear, concise, and pleasant manner.
Supervision: This position has no supervisory responsibilities.
Job Qualifications
Preferred Experience:
- 1+ year customer service interaction
- Cash handling experience
- Experience offering products and services
- Ability to problem solve and provide solutions to enhance the customer relationship
- Ability to work well with a team
- Strong listening and communications skills
- Highly motivated self-starter who takes initiative with minimal supervision
To Apply:
Please fill out an application online or mail your resume to the address below.
Human Resources
P.O. Box 82603
Lincoln, NE 68501-2603
Phone: 402-434-3456
Hours of Work: Part-Time, Monday through Friday from 8:00 a.m. to 12:00 p.m.; Rotating Saturdays per month, 8:00 a.m. to 12:00 p.m.
Location: 1204 West O Street, Lincoln, NE 68528
Primary Job Purpose: At West Gate Bank, we are looking for talented, outgoing people who excel at offering exceptional customer service, help resolve customer concerns by offering products or services to fit their needs and complete transactions efficiently and accurately.
As a local and family owned Nebraska community bank, our employees are our greatest asset. We strive for a family friendly team environment where fun is encouraged!
Essential Responsibilities and Duties:
- Engage with customers to develop a positive customer experience; strive to make each interaction the best experience of the customer’s day.
- Provide exceptional customer service, accurately and efficiently processing customer service transactions.
- Build relationships with customers, anticipate their needs and educate and demonstrate for customers how to utilize the various customer preference options.
- Resolve customer problems and help customers to understand their banking options based on their personal preference for doing business with the bank.
- Serve as the primary contact between the branch and the customers, making referrals for supporting retail banking colleagues as appropriate.
- Adhere to all West Gate Bank policies and procedures; ensure fair treatment of customers and regulatory obligations.
- Support and contribute to satisfactory branch operational ratings and corporate audits while complying with federal, state and local laws.
- Bring a positive energy and confidence to West Gate Bank and its customers every day.
- Present a professional appearance as the face of West Gate Bank.
- Other duties as may be assigned.
Job Specifications
Work Direction: This position reports to the Branch Manager.
Accountability: This position has access to and knowledge of the financial situation of customers. The utmost discretion and confidentiality must be exercised with all data.
Work Relationship: Daily contact and continuous contact with internal coworkers and external customers. Must be able to communicate in a clear, concise, and pleasant manner.
Supervision: This position has no supervisory responsibilities.
Job Qualifications
Preferred Experience:
- 1+ year customer service interaction
- Cash handling experience
- Experience offering products and services
- Ability to problem solve and provide solutions to enhance the customer relationship
- Ability to work well with a team
- Strong listening and communications skills
- Highly motivated self-starter who takes initiative with minimal supervision
To Apply:
Please fill out an application online or mail your resume to the address below.
Human Resources
P.O. Box 82603
Lincoln, NE 68501-2603
Phone: 402-434-3456
Hours of Work: Part-Time, Monday through Friday from 1:00 p.m. to 5:00 p.m.; Rotating Saturdays per month, 8:00 a.m. to 12:00 p.m.
Location: 4955 O Street, Lincoln, NE 68510
Primary Job Purpose: At West Gate Bank, we are looking for talented, outgoing people who excel at offering exceptional customer service, help resolve customer concerns by offering products or services to fit their needs and complete transactions efficiently and accurately.
As a local and family owned Nebraska community bank, our employees are our greatest asset. We strive for a family friendly team environment where fun is encouraged!
Essential Responsibilities and Duties:
- Engage with customers to develop a positive customer experience; strive to make each interaction the best experience of the customer’s day.
- Provide exceptional customer service, accurately and efficiently processing customer service transactions.
- Build relationships with customers, anticipate their needs and educate and demonstrate for customers how to utilize the various customer preference options.
- Resolve customer problems and help customers to understand their banking options based on their personal preference for doing business with the bank.
- Serve as the primary contact between the branch and the customers, making referrals for supporting retail banking colleagues as appropriate.
- Adhere to all West Gate Bank policies and procedures; ensure fair treatment of customers and regulatory obligations.
- Support and contribute to satisfactory branch operational ratings and corporate audits while complying with federal, state and local laws.
- Bring a positive energy and confidence to West Gate Bank and its customers every day.
- Present a professional appearance as the face of West Gate Bank.
- Other duties as may be assigned.
Job Specifications
Work Direction: This position reports to the Branch Manager.
Accountability: This position has access to and knowledge of the financial situation of customers. The utmost discretion and confidentiality must be exercised with all data.
Work Relationship: Daily contact and continuous contact with internal coworkers and external customers. Must be able to communicate in a clear, concise, and pleasant manner.
Supervision: This position has no supervisory responsibilities.
Job Qualifications
Preferred Experience:
- 1+ year customer service interaction
- Cash handling experience
- Experience offering products and services
- Ability to problem solve and provide solutions to enhance the customer relationship
- Ability to work well with a team
- Strong listening and communications skills
- Highly motivated self-starter who takes initiative with minimal supervision
To Apply:
Please fill out an application online or mail your resume to the address below.
Human Resources
P.O. Box 82603
Lincoln, NE 68501-2603
Phone: 402-434-3456
Hours of Work: Part-Time, Monday through Friday 2:00 p.m. to 6:15 p.m.; Up to three (3) Saturdays per month, 7:00 a.m. to 12:00 p.m.
Location: 6003 Old Cheney Road, Lincoln, NE 68516
Primary Job Purpose: As a video teller, this position is primarily responsible for assisting customers with bank transactions and inquiries through our Interactive Teller Machines located at each of our Lincoln and Omaha locations while providing exceptional customer service.
Primary Responsibilities and Duties:
- Process all Interactive Teller Machine (ITM) transactions via video interaction efficiently and accurately while providing exceptional customer service.
- Communicate effectively and positively.
- Help educate customers on how to use the ITM and provide technical support as needed.
- Responsible for balancing each day’s ITM transactions, as well as each branch’s front counter transactions.
- Make sound decisions affecting the status of customer accounts based on the information available and following established procedures.
- Maintain a strong working knowledge of all bank products and ensure full compliance with and implementation of all bank policy, procedures and regulations.
- Routinely answer department emails and performs a variety of customer service tasks including but not limited to ordering of checks and debit cards, stop payments, holds, account information updates and online and mobile banking resets.
- Promote bank products and services by identifying and communicating opportunities to customers.
- Maintain confidentiality of customer account information.
- Perform any other related duties as required or assigned by management.
Job Specifications
Work Direction: This position reports to the Solutions Center Manager.
Accountability: This position has access to and knowledge of the financial situation of customers. The utmost discretion and confidentiality must be exercised with all data.
Work Relationship: Regular contact with internal and external customers. Must be able to communicate in a clear, concise, and professional manner.
Supervision: This position has no supervisory responsibilities.
JOB QUALIFICATIONS & SKILLS
- Basic understanding of banking.
- High degree of accuracy and attention to detail.
- Ability to navigate multiple systems at one time minimal assistance.
- Good problem-solving skills with the ability to trouble shoot technology issues.
- Ability to maintain composure and professionalism when addressing a stressful situation.
- Work independently and in a team-based environment.
- Ability to work flexible hours, including Saturday and non-traditional holidays such as Presidents Day, Columbus Day, etc.
Due to the position interacting with customer via video, this position also requires:
- Excellent verbal communication skills.
- Strong listening skills.
- Proper grammar and tone of voice.
- Professional appearance.
To Apply:
Please fill out an application online or mail your resume to the address below.
Human Resources
P.O. Box 82603
Lincoln, NE 68501-2603
Phone: 402-434-3456
Hours of Work: Part-Time, Monday through Friday from 12:00 p.m. to 5:00 p.m.; Rotating Saturdays per month, 8:00 a.m. to 12:00 p.m.
Location: 6003 Old Cheney Road, Lincoln, NE 68516
Primary Job Purpose: At West Gate Bank, we are looking for talented, outgoing people who excel at offering exceptional customer service, help resolve customer concerns by offering products or services to fit their needs and complete transactions efficiently and accurately.
As a local and family owned Nebraska community bank, our employees are our greatest asset. We strive for a family friendly team environment where fun is encouraged!
Essential Responsibilities and Duties:
- Engage with customers to develop a positive customer experience; strive to make each interaction the best experience of the customer’s day.
- Provide exceptional customer service, accurately and efficiently processing customer service transactions.
- Build relationships with customers, anticipate their needs and educate and demonstrate for customers how to utilize the various customer preference options.
- Resolve customer problems and help customers to understand their banking options based on their personal preference for doing business with the bank.
- Serve as the primary contact between the branch and the customers, making referrals for supporting retail banking colleagues as appropriate.
- Adhere to all West Gate Bank policies and procedures; ensure fair treatment of customers and regulatory obligations.
- Support and contribute to satisfactory branch operational ratings and corporate audits while complying with federal, state and local laws.
- Bring a positive energy and confidence to West Gate Bank and its customers every day.
- Present a professional appearance as the face of West Gate Bank.
- Other duties as may be assigned.
Job Specifications
Work Direction: This position reports to the Branch Manager.
Accountability: This position has access to and knowledge of the financial situation of customers. The utmost discretion and confidentiality must be exercised with all data.
Work Relationship: Daily contact and continuous contact with internal coworkers and external customers. Must be able to communicate in a clear, concise, and pleasant manner.
Supervision: This position has no supervisory responsibilities.
Job Qualifications
Preferred Experience:
- 1+ year customer service interaction
- Cash handling experience
- Experience offering products and services
- Ability to problem solve and provide solutions to enhance the customer relationship
- Ability to work well with a team
- Strong listening and communications skills
- Highly motivated self-starter who takes initiative with minimal supervision
To Apply:
Please fill out an application online or mail your resume to the address below.
Human Resources
P.O. Box 82603
Lincoln, NE 68501-2603
Phone: 402-434-3456
Hours of Work: Part-Time Plus, Monday through Friday 11:00 a.m. to 6:15 p.m.; Up to three (3) Saturdays per month, 6:45 a.m. to 12:00 p.m.
Location: 6003 Old Cheney Road, Lincoln, NE 68516
Primary Job Purpose: As a video teller, this position is primarily responsible for assisting customers with bank transactions and inquiries through our Interactive Teller Machines located at each of our Lincoln and Omaha locations while providing exceptional customer service.
Primary Responsibilities and Duties:
- Process all Interactive Teller Machine (ITM) transactions via video interaction efficiently and accurately while providing exceptional customer service.
- Communicate effectively and positively.
- Help educate customers on how to use the ITM and provide technical support as needed.
- Responsible for balancing each day’s ITM transactions, as well as each branch’s front counter transactions.
- Make sound decisions affecting the status of customer accounts based on the information available and following established procedures.
- Maintain a strong working knowledge of all bank products and ensure full compliance with and implementation of all bank policy, procedures and regulations.
- Routinely answer department emails and performs a variety of customer service tasks including but not limited to ordering of checks and debit cards, stop payments, holds, account information updates and online and mobile banking resets.
- Promote bank products and services by identifying and communicating opportunities to customers.
- Maintain confidentiality of customer account information.
- Perform any other related duties as required or assigned by management.
Job Specifications
Work Direction: This position reports to the Solutions Center Manager.
Accountability: This position has access to and knowledge of the financial situation of customers. The utmost discretion and confidentiality must be exercised with all data.
Work Relationship: Regular contact with internal and external customers. Must be able to communicate in a clear, concise, and professional manner.
Supervision: This position has no supervisory responsibilities.
JOB QUALIFICATIONS & SKILLS
- Basic understanding of banking.
- High degree of accuracy and attention to detail.
- Ability to navigate multiple systems at one time minimal assistance.
- Good problem-solving skills with the ability to trouble shoot technology issues.
- Ability to maintain composure and professionalism when addressing a stressful situation.
- Work independently and in a team-based environment.
- Ability to work flexible hours, including Saturday and non-traditional holidays such as Presidents Day, Columbus Day, etc.
Due to the position interacting with customer via video, this position also requires:
- Excellent verbal communication skills.
- Strong listening skills.
- Proper grammar and tone of voice.
- Professional appearance.
To Apply:
Please fill out an application online or mail your resume to the address below.
Human Resources
P.O. Box 82603
Lincoln, NE 68501-2603
Phone: 402-434-3456
Hours of Work: Full Time, Monday through Friday 8:00 a.m. to 5:00 p.m.
Location: 6003 Old Cheney Road, Lincoln, NE 68516
Primary Job Purpose: The Encompass System Administrator is responsible for the configuration, stability, security, and optimization of the organization’s Encompass loan origination ecosystem. This role owns the platform end-to-end — including administration, workflow design, integrations, user support, compliance alignment, and vendor coordination — ensuring that Encompass operates as a reliable, audit-clean, high-availability system for all lending operations.
The ideal candidate combines technical depth, operational discipline, and mortgage-domain awareness to deliver a stable, predictable, and scalable LOS environment.
Essential Responsibilities and Duties:
Platform Administration & Configuration
- Manage Encompass user accounts, personas, roles, and access controls.
- Configure and maintain loan templates, input forms, business rules, print forms, and custom fields.
- Administer Encompass settings including milestones, tasking, automated workflows, and pipeline views.
- Maintain and optimize Encompass eFolder, document templates, and automated document handling.
- Monitor system performance, troubleshoot issues, and ensure uptime and responsiveness.
- Maintain clean audit trails, enforce change-control processes, and ensure compliance with investor, regulatory, and internal standards.
- Perform regular system health checks, data integrity reviews, and environment validation.
- Manage integrations with third-party services (credit, AUS, pricing engines, VOE/VOI/VOA, eClose, CRM, PPE, etc.).
- Support and maintain API-based workflows and automated data exchanges.
- Coordinate with Optimal Blue, ICE, and other vendors to ensure stable, compliant integrations.
- Assist with scripting, automation, and data pipelines where appropriate.
- Evaluate and deploy Encompass updates, patches, and new features.
- Test configuration changes in sandbox environments before production rollout.
- Document changes, maintain version control, and communicate updates to stakeholders.
- Serve as the primary escalation point for Encompass-related issues.
- Provide training, documentation, and support for loan officers, processors, underwriters, closers, and secondary.
- Partner with business units to translate operational needs into efficient, stable, and scalable system configurations.
- Ensure Encompass configuration aligns with federal, state, investor, and internal compliance requirements.
- Maintain secure access controls and enforce least-privilege principles.
- Support audits, reporting requests, and data extraction for compliance and analytics teams.
Job Specifications
Work Direction: This position reports to the Mortgage Technology Manager
Supervision: This position has no supervisory responsibilities.
Work Schedule: This is a full-time position. Typical hours for this position are Monday through Friday from 8:00 am to 5:00 pm, with an opportunity for hybrid work. Approved hybrid work schedule is a minimum of three (3) days in office with the ability of working two (2) days from home.
Job Qualifications
To succeed in this role, the individual must fulfill each performance objective and primary responsibility satisfactorily. The following requirements reflect the necessary knowledge, skills, and abilities. Accommodation may be provided for individuals with disabilities.
Education & Experience:
- 3–5+ years of experience administering Encompass in a mortgage lending environment.
- Strong understanding of mortgage workflows, loan file structure, and regulatory requirements.
- Experience with Encompass Admin Tools, Personas, Business Rules, Encompass Web, Input Form Builder, and eFolder configuration.
- Familiarity with Encompass SDK, APIs, or ICE Developer Connect (preferred but not required).
- Ability to troubleshoot complex issues across multiple systems and vendors.
- Strong documentation, communication, and cross functional collaboration skills.
- Experience with Optimal Blue PPE, product eligibility, and pricing integrations.
- Knowledge of Encompass TPO Connect or Consumer Connect.
- SQL, PowerShell, or scripting experience for automation and reporting.
- Experience supporting compliance, QC, and audit workflows.
- Ability to work independently and as part of a team in a deadline-driven environment.
To Apply:
Please fill out an application online or mail your resume to the address below.
Phone: 402-434-3456
Hours of Work: Full Time, Monday through Friday 8:00 a.m. to 5:00 p.m.
Location: 6003 Old Cheney Road, Lincoln, NE 68516
Primary Job Purpose: The Chief Financial Officer (CFO) is a key member of the Executive Committee and a strategic leader in shaping the Bank's financial direction and growth. The CFO oversees all financial operations, including budgeting, forecasting, asset-liability management, and financial reporting. In coordination with the Controller, the CFO ensures accuracy and integrity of the Bank's financial statements and the timely preparation of regulatory reports. This role also provides high-level insights supporting executive level decision-making and strategic planning.
Essential Responsibilities and Duties:
- Oversee the Bank’s Finance team to ensure finance operations and accounting systems support accurate reporting, sound financial controls, and efficient operations.
- Manage the Bank’s liquidity position and oversee the daily cash settlement process to ensure adequate funding is available to meet the Bank’s operating needs.
- Oversee asset-liability management (ALM) and quarterly interest rate risk reporting. Lead the Bank’s Asset Liability Committee (ALCO) meetings and work with ALM consultants to implement ALM/derivative strategies.
- Work with the Chief Compliance Officer to oversee internal/external audits and exams. Prepare Audit Committee packets and provide the Committee with updates on all audit and exam related activities at least quarterly.
- Oversee the preparation of the Bank’s audited financial statements and ensure the financial statements are prepared in accordance with generally accepted accounting principles (GAAP) and FDICIA requirements.
- Review regulatory reports for accuracy and completeness and ensure all regulatory reports (Call Report, FR-Y reports, Summary of Deposits, etc.) are filed timely for the Bank and Holding Company.
- Provide tax accountants with the necessary financial information to calculate the Bank’s quarterly tax estimate payments and review estimate payment calculations and tax returns for accuracy and completeness. Coordinate annual tax planning meetings.
- Oversee the Bank’s annual budget process and meet regularly with department heads to review performance, provide financial guidance, and ensure alignment with strategic goals.
- Provide oversight of the Bank’s investment portfolio and bond accounting to ensure alignment with the Bank’s investment policy, risk tolerances, liquidity needs, and regulatory requirements.
- Analyze financial reports and business performance, comparing projections and forecasts against actual results. Recommend improvements to enhance budgeting and financial planning processes.
- Lead the Bank’s profitability reporting initiatives using Axiom financial reporting software to provide organizational, product and customer profitability reporting to Executive Management to maximize financial performance and data driven decision-making.
- Oversee derivative accounting and ensure reporting is accurate, timely and in compliance with GAAP. Provide reporting to ALCO and the Board to monitor derivative performance and effectiveness.
- Collaborate with Executive Committee team members and senior management to prioritize strategic planning initiatives and resource allocation.
- Oversee holding company accounting and process preferred stock dividend payments.
- Actively participate in Bank Committee meetings including IT Steering Committee, Compliance Committee and Risk Committee.
Job Specifications
Work Direction: This position reports to the President/ Chief Executive Officer.
Supervision: This position has supervisory responsibilities
Work Schedule: This is a full-time position. Typical hours for this position are Monday through Friday from 8:00 a.m. to 5:00 p.m.
Job Qualifications
To succeed in this role, the individual must fulfill each performance objective and primary responsibility satisfactorily. The following requirements reflect the necessary knowledge, skills, and abilities. Accommodation may be provided for individuals with disabilities.
Education & Experience:
- Bachelor’s degree in Accounting, Finance, Economics, or related field.
- Certified Public Accountant (CPA) designation preferred.
- 10+ years of progressive experience in accounting or finance, including 5+ years in a leadership role, preferably within the banking or financial services industry.
- Prior experience in a community bank or similar financial institution, with a strong understanding of regulatory reporting and asset/liability management (ALM)
- Familiarity with bank regulatory frameworks, including FDIC, OCC, FRM and FFIEC reporting requirements.
- Deep knowledge of generally accepted accounting principles (GAAP) and financial management best practices.
- Understanding of bank operations, including lending, deposits, investments, and treasury functions.
- Expertise in bank financial regulatory reporting, including Call Reports, FR-Y reports, capital requirements, and liquidity ratios.
- Strong grasp of budgeting, forecasting, and strategic planning in a financial institution context.
- Knowledge of banking software, general ledger systems and reporting tools.
- Proven leadership and team management skills, with the ability to mentor and develop finance staff.
- Strong analytical and critical thinking skills, capable of interpreting complex financial data to support decision-making.
- Excellent communication and interpersonal skills, with the ability to collaborate across departments and present financial information to executives, board members and regulators.
- High degree of integrity, discretion, and professionalism, especially in handling sensitive financial data and confidential customer information.
- Ability to think strategically while managing day-to-day operations – balancing big-picture vision with attention to detail.
- Strong project management abilities, especially when implementing systems, controls, or process improvements.
To Apply:
Please submit your resume and cover letter via email to employeeapp@westgate.bank. You may also mail your application materials to:
West Gate Bank
Attn: Tana Wagener
P.O. Box 82603
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